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The best quality jigsaw puzzles - at the best prices!


$9.95 Flat Rate Shipping To All Metropolitan Areas (excl; WA,NT)
It’s not a party until you’ve entered the Splash Zone for a doggone good time! Furry friends are living it up at Captain Canine’s Tiki Time and even the birds have joined the fun! From St. Bernards to surfing Corgis, the sea is calling you to cool off in the waves and chill under the palms. Grab an Ice Cream Pupsicle, Puppy Colada, or Pupperoni Pizza, hop on an inflatable tube or paddleboard, and join your favorite four-legged pal for a splashin’ good time! A fun loving 500...
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These are the terms and conditions that constitute our Shipping Policy.
Pre-Orders
If you have ordered a puzzle design which is marked as Pre-Order, it will be dispatched when we receive the design in our warehouse. If there is a delay and we do not receive the design within expected time-frame, we will let you know via email. We are happy to cancel your order at any time until it has been packed.
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We offer $9.95 Flat Rate shipping to 70% of all Australians. This means that no matter how many items you order, your shipping will be $9.95. Unfortunately, due to the costs of delivery to metro and rural areas, we have to charge slightly more for delivery to those areas. Metro - $12.95, Rural - $14.95. You can view Australia Post's defined areas here: https://cdn.shopify.com/s/files/1/0341/3032/9736/files/Australia-Post-Zones.jpg?v=1674625696
Please be aware that during peak times, delivery delays can occasionally occur.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
www.premiumpuzzles.com.au is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
https://www.premiumpuzzles.com.au/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside Australia.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
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